Shipping Policy

Rottermond Jewelers ships only within the Continental United States. We will ship your items by FedEx. Your purchase will be shipped out Two Day Priority mail with an adult signature required. You will be contacted during our normal business hours regarding the date that your purchase will be shipped. Clients requesting expedited service will receive their packages via FedEx Overnight which also requires an adult signature. We urge all clients to inspect their packages for damage or tampering before signing for a carrier, acknowledging receipt.

If you are not home when FedEx attempts to deliver your package, they will try to redeliver up to 3 times. After the third time the package will be held at a FedEx holding location for you to pick up. Photo identification will be required to claim your package. Providing your e-mail address will allow us to send you tracking information. You may also track your shipment on the FedEx official website at www.fedex.com/en-us/home.html or email sales@rottermond.com for a quote.

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